Can you opt out of Shpock buyer protection?

Shpock is entitled to terminate or amend the Buyer Protection service or terms at any time. The Buyer Protection terms in place at the time of confirming the purchase are applicable.

What is buyer protection fee?

You don’t pay for buyer or seller protection, it is offered by paypal for all sales that are paid using the ”send money” tab OR via a money request or invoice. Sellers pay to receive all online payments for sales via paypal, buyers do not ever pay a fee and should not be asked to pay it.

What happens if I get scammed on Shpock?

To be covered by our Buyer Protection you must report a problem to us within 7 days of the item being shipped. You don’t need to pay a deposit: If you’re collecting something you should only pay for your item when you’ve seen it and you’re happy with it.

Is Shpock legally binding?

Posts for buying and selling are not legally binding offers by Shpock and Shpock is not a contracting party. The contract is between the users of the marketplace and the fulfillment of these contracts is concluded via the Shpock Services but carried out exclusively among the users.

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What is Buyer Protection?

Generally speaking, Buyer Protection covers physical goods sold on a shopping website, as long as the product(s) or transaction do not violate the company’s policies. In most cases, you should be able to claim for a full refund if your item does not match its description, or if it is not delivered in a timely manner.

Is Buyer Protection compulsory on Shpock?

Our Buyer Protection programme means if something goes wrong with your purchase, whether it doesn’t arrive or it’s not as described, we’ll refund you in full. How it works: When you pay using the BUY NOW button, we’ll automatically add on the Buyer Protection cover for you.

Can you get money back from Shpock?

If the purchase was made with Secure Delivery , you’re covered by our Buyer Protection. This means that you can return your item for a full refund if there is an issue with it. If you haven’t used Secure Delivery you can make a return as well, but in this case it is entirely up to you and the seller to arrange it.

Does Shpock have seller protection?

For sellers, listing items on Shpock remains completely free, and can be done in a matter of seconds with the Shpock app. … New Buyer Protection meanwhile ensures you won’t get any unwanted surprises when buying on Shpock, just a great experience every time.

Is Shpock secure?

Your Shpock Wallet is a safe and secure way to get paid for items you sell. Here’s how it works! To access and use the Shpock Wallet, you need to set up your Wallet first.

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Is it safe to use PayPal on Shpock?

Shpock no longer supports PayPal integration so we can’t support you if something goes wrong. Remember! If you are purchasing an item via the BUY NOW button, you can only use the integrated Shpock payment service. It’s not possible to handle those payments via PayPal.

Can you block someone on Shpock?

This feature is currently not available on our website but only on our app. Remember! Blocking someone means they won’t be able to make you an offer, ask a question or receive any notifications from you.

Is Shpock better than eBay?

Verdict. If you’re looking for a cheap alternative to selling with eBay, with some modern functionality to boot, it’s worth giving Shpock a go. With over a million users now signed up in the UK you should find something you like or find people that want your stuff in your local area.

Is buyer protection the same as goods and services?

But if you’re buying from an unknown seller or online retailer, only payments made using ‘goods and services’ will be covered by PayPal’s Buyer Protection. Under this, PayPal says it will fully reimburse you for the cost of the item and delivery if your order doesn’t arrive or match its description.

Who pays for return postage on Shpock?

If your deal is with Secure Delivery and the item is to be returned, the buyer needs to pay the cost of the return. As soon as the seller has received the item back, the full amount (incl. Buyer Protection fee) will be refunded to the buyer. Please log in to contact us.

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Can I get my money back if I get scammed on eBay?

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.